A company replaced all of its managers with coaches. Employees became 20% more productive–and much happier

A company replaced all of its managers with coaches. Employees became 20% more productive–and much happier

There’s a crisis developing in workplaces everywhere. According to an annual survey by Gallup, employee engagement dropped to a seven-year low in 2022. Only a third of workers reported feeling engaged at work, while almost a fifth (18%) described themselves as “actively disengaged.” Source: Forbes Gallup’s measure of engagement is made up of several elements, which employees are asked to rate. Those that have declined the most include: clarity of expectations, opportunities to learn and grow, connection to the purpose of the company, opportunities to do what employees do best, and feeling cared about at work. Employee engagement began to fall in 2021, the same year the “great resignation” was coined as […]